Director of Client Services

Back Bay Mission is looking for a Director of Client Services. Back Bay Mission is located on the Mississippi Gulf Coast in Biloxi, Mississippi.  This is an exciting time for Back Bay Mission as we celebrate 100 years of service to the Mississippi Gulf Coast.  We serve those who are homeless, living in poverty, and those who volunteer with us seeking to help make systemic change. We are a nationally recognized faith-based non-profit that has always been agile and willing to address the most critical needs of underserved populations.

Role:  Mid-Management position charged with ensuring that established program direction is carried out and implemented by program staff in line with the Vision and Mission of Back Bay Mission and strategic priorities.

The Director of Client Services works on-site and is tasked to oversee and supervise director service programs and case managers, ensuring programs are operating according to our Mission Statement.  This position operates from within the Micah Day Center, our day drop-in center for person’s experiencing homelessness. 

Salary Range:  $52,000 plus fully covered health insurance and a generous pension. 

Candidate Profile:  The ideal Director of Client Services would have a master’s degree in Social Work, non-profit Management, divinity or other related field or experience. 

The ideal candidate would have strong organizational and leadership skills and exceptional oral and written communication skills.  The ability to read, develop, comprehend, and operate within a budget is a must.  Grant writing and monitoring is a requirement.  This individual must be able to multi-task, remain calm and centered, and be able to defuse sometimes challenging interactions that arise with Micah Day Center guests.

This candidate should be a team player and have a natural curiosity and creative spirit.  

This individual would also need a strong collaborative spirit and the ability to be a strong spokesperson for Back Bay Mission and advocate for the populations we serve when and where required.

How to Apply:

Contact:  James Pennington, Executive Director, by May 22nd, 2022. 

Please provide a resume and a motivation letter. 

To Learn More about Back Bay Mission: 


Back Bay Mission is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.



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